Legal

Casinogo Terms and Conditions

Here is how we explain the rules that govern your use of our site, in plain English.

Why these terms matter

These terms and conditions set out the basis on which we provide our website to visitors in the UK. They describe how our pages work, what we ask of you as a user, and how disputes or questions are handled. We write them in plain language wherever the subject allows, because a page that nobody reads protects nobody.

Casinogo terms and conditions apply to every page you visit on our site, from the moment you land on our home page to the moment you leave. They sit alongside our other policies, including our cookie notice and our privacy statement, and together these documents describe the relationship between you and us. Where a specific topic needs more detail than belongs here, we point you to the page that covers it properly.

We keep this page focused on the general rules of using our site rather than on any individual feature. If you are looking for details on a particular bonus type, our bonus types page explains how different offers generally work across the category, and our live dealer page covers that part of the site on its own terms.

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Using our site responsibly

By browsing our pages you agree to use them lawfully and in a way that does not interfere with other visitors. Our content is intended for an adult audience only, and anyone accessing our site must be 18 or over. We expect every visitor to treat this age requirement as a firm condition of use, not a suggestion.

We may update the wording of these terms from time to time as our site changes or as the law requires. When we do, the updated version replaces the previous one as soon as it is published here. We encourage returning visitors to check this page occasionally so that they understand the current rules before continuing to use our site.

Your responsibilities as a visitor

You are responsible for the accuracy of any information you give us and for keeping any account details secure, where accounts apply to a particular feature of our site. If something on a page looks wrong or out of date, we would rather hear about it than have it sit uncorrected. Questions of this kind are usually best raised through the channels described on our faq page.

How our policies fit together

These terms work alongside separate documents that each cover one subject in depth. Our cookie policy explains how small files are used while you browse, and our privacy policy explains how we handle any personal information you share with us. Reading them together gives a fuller picture than any single page can give alone.

We built our site this way so that each policy stays focused and easy to follow, rather than folding every rule into one long document. If a question about mobile use arises, our mobile casino page describes how that part of the experience generally works.

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Liability and site availability

We aim to keep our site running smoothly, but we cannot guarantee that every page will be available without interruption at all times. Maintenance, technical issues or events outside our control can affect access occasionally. We do not accept liability for losses arising from temporary unavailability of our pages.

Content on our site is provided for general information about our offering and about the wider category it sits within. Nothing on this page should be read as a guarantee of any particular outcome, feature or figure beyond what is stated plainly elsewhere on our site. Where we have not stated a specific detail, it should not be assumed.

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What do these terms cover?

They cover the general rules for using our website, including age requirements, how the site may change over time, and how our policies relate to one another.

Do the terms change?

Yes, we may update this page as our site or the law changes, and the current version on this page is always the one that applies.

Where can I ask a question not answered here?

Our faq page is the best starting point for general questions about using our site and finding your way around it.

Is there a minimum age to use this site?

Yes, our site is intended for visitors aged 18 and over, and this applies across every page.

Questions about our policies

If anything in these terms is unclear, our faq page is written to help you find your footing, and our other policy pages cover cookies and privacy in their own detail.